Delivery times, shipments, delivery costs, tracking and delays
We offer multiple delivery options based on your needs, subject to availability in your area:. 🛑 Note: Delivery times may be extended during peak periods (sales, holidays) or due to transport conditions.
As soon as your order is shipped, you will receive an email with a tracking link. This link will allow you to track your delivery in real-time. You can also find this tracking link in your customer account, under the "My Orders" tab. By logging in, y
We ship all orders Monday to Friday, both domestically and internationally. Here are our shipping timelines:. *Note: During high-demand periods, such as promotional events, these times may be slightly extended due to the large number of orders. Rest
📌 Your order has not been shipped yet?. 👉 You can still modify or cancel your order! Contact us quickly via chat for any address modification before shipping. We will do our best to process your request as soon as possible. 📦 Your order has alread
Currently, it is not possible to combine multiple orders into one shipment. We apologize for this and are working on improving this feature for the future. Each order is processed and shipped separately.
📦 Damaged package?Please send us photos of the package and its contents so we can process your request quickly. ❌ Missing item(s)?Before contacting us, check if you have placed multiple orders, as they may be shipped separately. We will ask you to p
1️⃣ Check around you. 2️⃣ Check the carrier’s tracking. 3️⃣ Contact our customer service
If your order appears to be stuck or lost, we recommend you take the following steps:.