What should I do if a package is damaged or incomplete? What should I do if a package is damaged or incomplete?Updated a month ago

📦 Damaged package?
Please send us photos of the package and its contents so we can process your request quickly.

❌ Missing item(s)?
Before contacting us, check if you have placed multiple orders, as they may be shipped separately. We will ask you to provide a signed sworn statement of non-receipt to investigate and resolve the issue.

📌 Check your order tracking in "My Account" > "My Orders"
If an item is missing and no other package is in transit, please contact us for verification.